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General FAQs

FAQ

Do You Have Any Questions? General FAQs

Please reach us at info@houseofdefine.com.au if you cannot find an answer to your question.

Our practitioners will not provide cosmetic treatments to patients who are pregnant or breastfeeding. There is little evidence to conclude that these treatments are or are not safe while pregnant and breastfeeding.

Recovery time post cosmetic treatment will vary depending on the individual, treatment provided, product used, medical history, etc. Bruising, swelling and some tenderness can be normal side effects. We do not recommend undergoing cosmetic treatments within 2 weeks of an important event to allow time for normal side effects to subside. It can take up to 6 weeks for some cosmetic treatments to settle to the desired appearance.
Please visit our aftercare page for post treatment advice.

The most common side effects that can occur with treatment will likely occur within 24 hours of treatment or immediately post treatment. These may include swelling in the treatment area, bruising, redness and some tenderness. The full list of side effects, risks and potential complications will be discussed with you prior to treatment, during your consultation. Our team are available for follow-up consultations if you have any concerns. Please visit our medical disclaimer page for more information regarding risks and contraindications.

Cosmetic treatments are very versatile and are used to treat a number of areas, the main areas being cheeks, lips, nasolabial folds, marionette lines, upper and lower lip lines, jawline and chin. Depending on your concerns or a feature you are hoping to enhance, volumise, contour or fill; our medical team will tailor a treatment plan designed for you and your desired outcome and help you achieve fresher version of yourself.

Avoid vigorous physical activity and excess consumption of alcohol for 24 hours as this increases the risk of bruising. Anti- inflammatory and fish oil supplements can also increase the risk of bruising, so reduced dosage is desirable during the week before treatment. It is also important you complete the Patient Medical History for thew the best of your knowledge and inform your injector of any changes to health conditions or medications prior to treatment. Consult your doctor, cosmetic injector or physician before ceasing any medications.
Please visit our pre-treatment advice page for more information on how to best prepare for your aesthetics appointment.

All patients are required to have an Initial Consultation prior to treatment, to ensure you have all the information you need to make an informed decision about your treatment. Consultations are an in-depth discussion where your practitioner will assess your facial structure and features, go through your individual concerns and discuss with you the underlying anatomy and ageing processes.

Yes, your health and wellbeing is paramount to us. Prior to your appointment, you will be required to fill out a Patient Medical History and Consultation Form so we can gather your past and present medical history, to ensure that you are a suitable candidate for the proposed cosmetic treatment.

We will take time to discuss your medical history and anything else that is relevant to your treatment outcomes.
When we have deemed that you are suitable for the proposed treatment, you will then speak with one of our prescribing doctors via video call where you will again have the opportunity to discuss any concerns, or directly ask any questions.

Our clinic has multiple options for pain relief. Please speak with your nurse if you are concerned about pain management.

We accept Eftpos, AMEX, Visa, MasterCard, Cash, Paypal pay in 4, Zip Pay, bank transfer. Regrettably, we don’t accept bank cheques.